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Welcome to Madewell Sales Store! These Terms and Conditions outline the rules and regulations for using our website (shopapparelsale.com) and purchasing our products. By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Website Use and Intellectual Property

1.1 Website Access

You are granted limited license only for purposes of viewing the material contained on this website for personal, non-commercial use. The website and all content, including product designs, images, text, and logos are the intellectual property of Madewell Sales Store and protected by copyright laws.

1.2 User Responsibilities

When using our website, you agree to:

  • Provide accurate and current information when creating an account or making a purchase
  • Not use the website for any unlawful purpose or in any way that might harm the website or its users
  • Not attempt to gain unauthorized access to any part of the website or its systems
  • Not reproduce, duplicate, copy or resell any part of our website without express written permission

2. Products and Services

2.1 Product Descriptions

We make every effort to display our products (including dresses, jumpsuits & rompers, kids’ sets, shorts, skirts, swimwear, and underwear) as accurately as possible. However, we cannot guarantee that your device’s display of colors or textures exactly matches the physical product. All products are subject to availability and we reserve the right to discontinue any product at any time.

2.2 Product Restrictions

Please note that for hygiene reasons:

  • Underwear and swimwear purchases are final sale and cannot be returned or exchanged
  • All other items must be unworn, unwashed, and in original condition with tags attached to qualify for returns

3. Orders and Payments

3.1 Order Process

When you place an order, you will receive an order confirmation email. This email only acknowledges that we’ve received your order and does not constitute acceptance. All orders are subject to availability and confirmation of the order price.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent and warrant that the payment information you provide is true and correct. All payments are processed through secure third-party payment processors.

3.3 Pricing and Taxes

All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice. You are responsible for any applicable sales taxes, customs duties, or other taxes/fees associated with your order based on your shipping location.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: via EMS for orders over $50, delivered within 15-25 business days after shipment

We currently ship worldwide, with the exception of some Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

4.2 Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

4.3 Delivery Responsibilities

Once the package leaves our warehouse, the risk of loss passes to you. We are not responsible for packages lost, stolen, or damaged after delivery confirmation. Please inspect your order upon receipt and contact us immediately if items are damaged or incorrect.

5. Returns and Refunds

5.1 Return Policy

We want you to love your Madewell Sales Store purchase. If you’re not completely satisfied, you may return or exchange most items within 15 days of receiving your order, provided they meet our eligibility requirements (see section 2.2).

5.2 Return Process

To initiate a return:

  1. Email our customer service at [email protected] with your return request
  2. Wait for return authorization and instructions (within 1-2 business days)
  3. Ship items back following all provided instructions

Customers are responsible for return shipping costs unless the return is due to our error.

5.3 Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect your return. Refunds will be issued to your original payment method. Depending on your financial institution, it may take additional time for the refund to appear on your statement.

6. Limitation of Liability

Madewell Sales Store shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your access to or use of, or inability to access or use, the website or any products purchased through the website. Our total liability for any claim related to the website or products shall not exceed the amount you paid for the product(s) at issue.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, USA, without regard to its conflict of law provisions.

10. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Mail: Madewell Sales Store, 1359 Clover Drive, Colorado Springs, CO 80903 USA